50% Advance Booking is Required on the Day the Event is Booked. Remaining 30% to be Completed one Week before the Program, 20% Amount to be Completed on the Day of the Program. Bookings will be Confirmed only on Advance Payment and if any Problem Arises or is Justified with full Payment then Legal action will be taken as per Company Terms and Conditions.
Whether or not Payment has been made, it the Customers Cancels within 4 Week of the Event there is a 100% Cencellation fee, Cancellation between 4 Weeks and 8 Weeks from the event incurs a 50% Cancellation free Cancellation more than 8 Weeks from the Event incurs a 20% Cancellation Fees that from the Money Already Paid to the Company.
Dream Event Management Company accepts no responsibility for non-completion of any event or any delay arising from strikes, riots or lockouts, inclement weather, fire, flood, or any other cause of damage, loss, or cancellation. Because it is beyond his control, if the party is stopped due to a commotion and the company does not accept any part due to the commotion, it will be on the entire client.
Check-in time and check-out time as per management company must be strictly followed.
The company reserves the right to substitute a comparable activity for another in the event of equipment failure or circumstances beyond its reasonable control.
Every effort will be made to change the event date when requested, although the company reserves the right to charge 10% of the event value. The charge may be higher when it has not been possible to cancel subcontractors or venues. No change may be made within 30 days of the event.
A reduction in the number of attendees does not usually result in a refund and never within 30 days of the event. If numbers are reduced more than 30 days before the event, then every effort will be made to save variable costs such as catering, etc.
The company may refuse participation to guests who are believed to be under the influence of drugs or alcohol. No refund will be made in such circumstanc
The customer recognises the authority of the company’s Event manager and Skippers, understanding that they may take any decision they regard as necessary to ensure the health, welfare and safety of those taking part in the event.
The company may postpone the event where forces outside of the company’s control such as bad weather, acts of terrorism or other events which cannot be reasonably mitigated against, impact the running of the event. No liability for any costs or expenses incurred by the customer are accepted by the company in the event of cancellation or postponement.
When rain is forecast, the company will use extra marquees, move activities indoors where possible and issue complimentary 'rapmacs'. The event will take place unless it is deemed unsafe to do so by the Event Manager, and if this is the case, an alternative date will be arranged.
The customer is liable for loss or damage caused by guests whilst on the event to boats, vehicles, clothing or other equipment supplied by the company but limited to the amount of the company’s insurance excess.
The company retains rights to images taken on behalf of the customer. Where the customer has paid for photography, the company gives the customer permission to use such images freely. The customer gives the company permission to use images or video taken during the event in company marketing and advertising materials.
